Razer Synapse not opening? Razer Synapse is utilized to customize and control settings regarding your Razer peripheral devices including Razer mouse, razer keyboard. However, sometimes you may run into problems such as Razer Synapse not opening on your PC.
Don’t worry. Many users have been reporting the Razer Synapse not working issue. The excellent news is you can resolve it with this guide.
- Razer Synapse is a necessary application for users to help them configure Razer peripherals, but sometimes Razer Synapse is not working.
- Many Windows users have lamented about Razer Synapse, not starting. If you’re one of them, attempt to reinstall the device software.
- If Razer Synapse is not starting, you require to make sure that you follow the steps below to reinstall this application safely.
- Also, if Razer Synapse is not opening, you require to close Razer processes by following the directions in this article, so read on!

How to Resolve Razer Synapse Not Opening Problem
Before implementing any of the suggested troubleshooting steps listed below, it’s best to restart your PC first. This action renews the OS and removes any corrupt temporary data that could be causing the issue.
Several factors can cause this particular problem ranging from a corrupted Synapse software to an outdated Windows update. Listed below are the troubleshooting actions you require to do to fix this issue.
Reinstall Razer Synapse
If a corrupted software causes the problem, then the best way to fix this is to uninstall then reinstall Razer Synapse.
- Hold Windows + R to start the Run application. Type “appwiz.cpl” in the pop-up box and hit Enter. A new screen will pop up consisting of all programs installed on your computer.
- Execute the following actions for both Razer Core and Razer Synapse. Right-click on the software and select “Uninstall”.
- Hold Windows + E to start the file explorer. Go to the following location: C:\Program Files (x86)\Razer.
- Press on the View tab located at the top of the screen and check “Hidden items”.
- 400″>Delete all the folders located in this file location. A UAC might pop up verifying your actions; if advised, choose yes.
- Hold Windows + E to start the file explorer. Navigate to the following path: C:\ProgramData\Razer directories, then delete all files.
- Restart your computer.
- Press Windows + R and type “devmgmt.msc”
- From the device manager, open the category of Razer device you are using. Right-click on the device then select “Uninstall device”.
- Press “Uninstall” and make sure you tick the option “Delete the driver software for this device”.
- Repeat this for all Razer devices.
- Unplug all Razer devices from the PC, then perform a reboot.
- Turn off all firewall/antivirus applications.
- Please install the latest version of Microsoft .NET Framework from its official website.
- Reboot your computer.
- Navigate to the official website of Razer Synapse and Download it and install the package.
Verify if the Razer Synapse not opening issue still occurs.
Disable Razer Surround
There are cases when the Razer Surround feature can produce this particular problem which is why you will require to disable it.
- Hold Windows + R to start the Run application. Type “appwiz.cpl” in the pop-up box and press Enter. A different window will pop up consisting of all applications installed on your computer.
- Execute the following actions for both Razer Core and Razer Synapse. Right-click on the software and select “Uninstall”.
- Hold Windows + E to start the file explorer. Go to the following location: C:\Program Files (x86)\Razer.
- Press on the View tab present at the top of the window and check “Hidden items”.
- Remove all the files located in this folder location. A UAC might pop up confirming your works; if advised, choose yes.
- Hold Windows + E to start the file explorer. Navigate to the following path: C:\ProgramData\Razer directories, then remove all files.
- Restart your computer.
- Download, Razer Synapse software using the official website. Download it to an accessible location.
- Install the software. Following the installation, sign in to your account and let Synapse join the internet.
- When the feature update pops up, cancel it.
- After installing completely and getting data from the internet, 2 notifications will seem on the top-left side: Razer Surround, Synapse Update.
- Click on “Razer Surround” on that notification and then immediately cancel. Do not, in any case, update/upgrade/install Razer Surround.
- After canceling the surround, you can update the Synapse software by clicking the “Synapse Update” notification.
- Restart your computer
Verify if the Razer Synapse, not opening problem still occurs.
Install the latest Windows update
If the above steps fail to fix the problem, you should make sure that you are running on the latest Windows update.
- Enter “Windows update” on the search box, then press the first search result which comes forward.
- From the update settings, press on the button which tells “Check for updates”. Windows will automatically search for updates available and install them.
- After updating, restart your computer.
Verify if the Razer Synapse, not opening problem still occurs.
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